Last updated: 20 June 2025
Welcome to The Mind Lab. By accessing this website and using our services, you agree to the following terms and conditions. Please read them carefully.
The content on this website is for general information and personal use only. We reserve the right to change or remove content without notice. All material is owned or licensed by The Mind Lab and may not be copied, reproduced, or distributed without permission.
All counseling services are confidential and adhere to professional ethical standards. Your personal information will never be shared without your consent, except in cases where disclosure is required by law (such as risk of harm to self or others).
For more details, please see our [Privacy Policy]
Our services are available to individuals aged 16 and over. We offer in-person and online counseling sessions, as well as workshops and group therapy.
Booking a session does not constitute an emergency service. If you are in crisis or need immediate support, please contact emergency services or a local helpline.
Appointments can be booked online or directly via email/phone. We ask that you provide at least 24 hours’ notice for cancellations. Sessions cancelled with less than 24 hours’ notice may be charged in full.
Payment is due at the time of service, unless otherwise agreed. Accepted payment methods will be confirmed at the time of booking. Invoices not settled within the agreed time frame may result in suspension of future appointments.
When using online sessions, you are responsible for ensuring a private and stable internet connection. The Mind Lab is not liable for technical difficulties or interruptions beyond our control.
Counseling services offered by The Mind Lab are not a substitute for medical or psychiatric treatment. While we are committed to your well-being, we do not diagnose medical conditions or prescribe medication.
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated revision date.
If you have any questions about these terms, please reach out to us at:
